The guest convenience marketplace

We've got what you forgot.

StayResQ helps hotels turn forgotten guest essentials into ancillary revenue without buying inventory, installing vending machines, or adding staff. Works whether you have no store today or want to digitize an existing pantry.

30-day pilot available No upfront inventory purchase Guests need no app
See the operating model
A modern hotel room with a QR code on the nightstand for guest essentials ordering

Why hotels care

A better answer to the forgotten-item request.

Give guests a fast recovery path while giving the GM and front desk a cleaner operating model than ad hoc trips to a store.

How it works

Pickup or room delivery in minutes.

The inventory pod lives behind the front desk. Guests tap their phone. Your team hands an order over or walks it up, with every order tracked, priced and reconciled automatically.

  1. 01

    Scan in the room

    A QR code by the bed opens your property's own storefront. No app download, no account, no queue.

  2. 02

    Browse and pay

    Guests choose chargers, personal care, comfort kits and travel essentials, with pricing configured for your property.

  3. 03

    Pickup or room delivery

    Guests collect at the front desk or have an order brought to the room in minutes, with live tracking throughout.

  4. 04

    Hotel earns on every order

    Revenue share flows from every guest order while inventory movement and replenishment stay visible to your team.

Built for the operator

One clear view from guest request to stock count.

Front desk teams see what needs attention now. Managers see revenue share. StayResQ sees replenishment before a best seller runs out.

Live order queueInventory podAutomatic restock signals

Seattle Airport Inn

Front desk operations

Live

New orders

3

Needs attention

Revenue share

8%

Per property

Low stock

2

Restock recommended

Room 427Phone Rescue Kit
Pickup
Room 612Toothbrush Kit
Delivery
Room 308USB-C Charging Cable
Pickup

For the hotel

$0 upfront

You earn on every order

No hardware to buy, no stock to purchase, no extra headcount. StayResQ funds and manages the pod, while your property takes a revenue share on merchandise sales.

Revenue share

Per property

Upfront cost

None

Extra staffing

None

See the earnings demo
Hotel team member delivering a bag of forgotten essentials to a guest room

Works with your current setup

Start where your property is today.

No pantry

StayResQ adds a turnkey essentials marketplace, stocked and ready to serve guests without a new retail operation.

Vending only

Add higher-value and more flexible essentials that do not fit neatly into a machine, with ordering from every room.

Existing pantry or store

Digitize ordering, payment, inventory, delivery rules and replenishment while keeping your current setup in place.

See it in action

A live demo for every role.

Explore the guest storefront, front desk queue, and manager earnings. Request access and we'll set you up with demo credentials.

Explore live demo

Getting started

How we bring you online.

Our team handles everything from the first conversation to your first guest order.

Live at your property in weeks, not quarters, with QR codes, catalog, pod and staff accounts set up for you.

  1. 1

    Discovery call

    We learn about your property, room count, guest profile, front desk layout, and what guests ask for most today.

  2. 2

    Proposal and suggested catalog

    We build a catalog around your guests, with pricing, revenue share, pickup or delivery rules, and operating hours.

  3. 3

    Pod placement

    We confirm where inventory lives behind the front desk and how fulfillment fits your existing staffing.

  4. 4

    Setup and configuration

    QR codes, payments, catalog, delivery settings, inventory pod and staff accounts are configured before go-live.

  5. 5

    Go live

    Guests start ordering, you start earning, and automatic replenishment keeps the pod ready for the next arrival.

FAQ

Common questions.

Everything you need to know about running StayResQ at your property.

Ready to give guests what they forgot?

Tell us about your property and request pilot information. We'll get back to you within one business day.